Privacy policy
PRIVACY POLICY
Last updated: August 26, 2026
TAKOSAN is an online retail store operated by FNS INTERNATIONAL PTY LTD (“we”, “us” or “our”).
We operate this website and provide related information, content, features, products and services to offer our customers a curated online shopping experience (the “Services”).
Our online store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, use our Services, make a purchase or otherwise communicate with us.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your personal information is handled as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our website and Services, we may collect the following information:
• Contact information, including your name, email address, phone number, billing address and shipping address.
• Order and transaction information, including products you view, add to your cart or purchase, as well as returns, exchanges, cancellations and previous transactions.
• Payment information required to process your purchase. Payments are processed through Shopify and applicable third-party payment providers.
• Account information, where applicable, including your account details, preferences and settings.
• Communications you send to us, including customer service enquiries and other correspondence.
• Device and technical information, including your IP address, browser, device and network information.
• Website usage information, including how you interact with and navigate our website.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• directly from you when you make a purchase, create an account, contact us or otherwise provide information to us;
• automatically when you use our website, including through cookies and similar technologies;
• from Shopify and service providers that help us operate our online store; and
• from other third parties where permitted by law.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
• process payments and fulfil your orders;
• arrange shipping and delivery;
• communicate with you regarding your order;
• process eligible returns, exchanges or refunds;
• provide customer support;
• maintain and manage customer accounts;
• improve our website, products and customer experience;
• prevent fraud, misuse and other potentially unlawful activity;
• comply with applicable legal and regulatory requirements; and
• send marketing or promotional communications where you have consented to receive them.
You may unsubscribe from marketing emails at any time using the unsubscribe option provided in those communications.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information where reasonably necessary to operate our business and provide our Services.
This may include sharing information with:
• Shopify;
• payment processors;
• shipping and fulfilment providers;
• IT, website hosting and cloud service providers;
• customer support providers;
• analytics and marketing service providers; and
• professional advisers or government authorities where required or permitted by law.
We may also disclose information where you request or consent to the disclosure, or where reasonably necessary to protect our rights, customers or business.
SHOPIFY
Our online store is powered by Shopify.
Shopify collects and processes certain personal information when you access or use our store in order to provide and improve its services.
Information submitted through our store may be processed by Shopify and its service providers in Australia or other countries.
Shopify's handling of personal information is also subject to its own privacy policies and practices.
COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve our Services and, where applicable, provide relevant marketing.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
THIRD-PARTY WEBSITES AND LINKS
Our website may contain links to third-party websites, services or social media platforms.
We are not responsible for the privacy, security, accuracy or practices of websites or services that we do not control.
We recommend reviewing the privacy policies of third-party websites before providing personal information to them.
CHILDREN'S PRIVACY
Our Services are not intended for children, and we do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us using the details below.
SECURITY AND RETENTION
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes and complying with legal obligations.
YOUR PRIVACY RIGHTS
Depending on applicable law and your circumstances, you may have rights relating to your personal information, including requesting access to or correction of personal information we hold about you.
Where applicable, you may also request deletion of certain personal information.
We may need to verify your identity before processing a privacy request.
COMPLAINTS
If you have a concern or complaint regarding how we handle your personal information, please contact us using the details below.
We will review your enquiry and respond within a reasonable period.
You may also have the right to lodge a complaint with the relevant privacy or data protection authority.
INTERNATIONAL DATA PROCESSING
Some of our service providers, including Shopify and other technology providers, may process or store information outside Australia.
Where personal information is processed internationally, it may be subject to the laws of the country in which it is processed.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology or legal requirements.
When we update this Privacy Policy, we will update the “Last updated” date displayed at the top of this page.
CONTACT US
If you have any questions about this Privacy Policy, our privacy practices or personal information we hold about you, please contact us:
TAKOSAN
Operated by FNS INTERNATIONAL PTY LTD
ABN: 24 147 176 010
Email: jfnco.info@gmail.com
Address: D3/16 Mars Rd, Lane Cove West NSW 2066, Australia